FREE LIFETIME TECH SUPPORT!

WE DIVE, SHOOT AND SERVICE... EVERYTHING WE SELL!

We're not box shipping robots or call center burnouts! All Backscatter salespeople are divers, photographers, and actively use the equipment we sell. We love to share our hands-on experience with our customers.

LARGEST SUPPORT STAFF AND EXTENDED HOURS

Backscatter has the largest number of support staff in the industry and our customers tell us we have the fastest response times. Our USA East and USA West locations make us more available on any time zone.

FREE LIFETIME TECH SUPPORT WITH EVERY PURCHASE

Helping you select which camera to purchase is just the beginning of a long relationship. We will help you assemble your system and give you shooting tips for your next dive trip. There are no stupid questions when you become a Backscatter customer!

FREE STANDARD SHIPPING ON ORDERS OVER $200!

FREE SHIPPING TO USA AND CANADA
Our free shipping option does not mean we'll drag our feet getting your box out the door. Most in-stock orders ship same day via UPS Ground or USPS Priority Mail. Free Shipping on orders over $200 is available to anywhere in the USA, (including Alaska & Hawaii!) and Canada!

FREE SHIPPING TO APO & FPO ADDRESSES
Don't worry military friends, we've got you covered. All web orders over $200 to APO and FPO address will receive FREE shipping via USPS Priority Mail.

SIGNATURE REQUIRED FOR SHIPMENTS OVER $1000
We understand this might be a hassle, but it's the only way we can offer you a fully insured shipment. Shipments without signature required are not insured and ship at the risk of the purchaser.

WE SHIP INTERNATIONAL PACKAGES EVERY DAY!

GREAT RATES ON WORLDWIDE SHIPPING

We're privileged to have thousands of loyal customers around the globe and we ship many international packages every day (except weekends).

EXPRESS SHIPPING VIA UPS WORLDWIDE

Our discounted UPS express shipping options arrive to most countries within 1-5 business days. UPS offers great tracking and fast claim management. If you have a deadline, choose one of our UPS shipping options.

ECONOMICAL SHIPPING VIA USPS

Shipments via the United States Postal Service are typically lower cost and arrive to most countries within 5-10 business days. The USPS tracking system is less accurate than UPS and has a longer claim management process. Choose our USPS shipping options if your schedule allows a longer delivery time.

PLAN FOR INTERNATIONAL DUTIES AND TAXES

If you're new to international purchases, please take note! Your country might charge significant import duties. Please consult your local government import office for rates.

BACKSCATTER INTERNATIONAL SHIPMENT POLICY

You will be responsible for all import duties and transportation fees once we ship your package. Delivery to shipping carrier constitutes delivery to purchaser. If an order is refused or returned to us due to inaccurate or incorrect address information or because it was declined or undeliverable, Backscatter reserves the right to retain the original shipping/handling fee and expenses we incur related to the return of undeliverable packages or merchandise to us. If an order is refused or declined, and as a result abandoned and unable to be returned to Backscatter, we are sorry but no refunds can be made for the order.